The NSX Product Planners - 2016+ Acura NSX Forum
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post #1 of 13 (permalink) Old 11-27-2015, 08:34 AM Thread Starter
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The NSX Product Planners

Tomo Yokoi and James Jenkins are Honda product planners who acts as the voice of the customer. What we as buyers would want in a car. Tomo is the passion side of the NSX and James seems to be the voice of function.

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post #2 of 13 (permalink) Old 11-27-2015, 09:59 AM
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If the NSX was developed entirely through the brands Japanese team, we'd more than likely not see these people.



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post #3 of 13 (permalink) Old 11-30-2015, 09:04 AM Thread Starter
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Acura is trying to make the NSX a Halo car so it makes sense to get the marketing opinions of other branches in the world. Interesting to hear that James started in the call center, the first point of contact for customers and that's what makes him a great product planner, because he's heard it all during his stint at the call center and he knows what we want.
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post #4 of 13 (permalink) Old 12-01-2015, 11:18 AM
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Originally Posted by FastAndFurious View Post
Acura is trying to make the NSX a Halo car so it makes sense to get the marketing opinions of other branches in the world. Interesting to hear that James started in the call center, the first point of contact for customers and that's what makes him a great product planner, because he's heard it all during his stint at the call center and he knows what we want.
Yeah that is exactly what is required from some of the top execs, managers, CEO's, etc. since doing that you learn a lot about the business and have different angles of looking at things.

Some franchises require you do just this, can't just jump right in and it's for very good reasons.



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post #5 of 13 (permalink) Old 12-01-2015, 01:06 PM
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I question how much the concept all came together from the disparate ideas at the beginning. Maybe they came together, but perhaps it wasn't the most smooth process.

It's funny how he talks about how rewarding it is to see people using the practical elements of the vehicles he has worked on, but I wonder how that works for something like the NSX that really isn't meant to be practical at all.
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post #6 of 13 (permalink) Old 12-02-2015, 10:20 AM
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It's funny how he talks about how rewarding it is to see people using the practical elements of the vehicles he has worked on, but I wonder how that works for something like the NSX that really isn't meant to be practical at all.
How you can look at practicality is how practical is the NSX in comparison to other supercars and surely people know how dependable and reliable Acura/Honda products can be which makes them practical. Rather than something that's unpractical due to the fact its unreliable, has overwhelming costs to maintain, etc.



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post #7 of 13 (permalink) Old 12-02-2015, 04:31 PM
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To be fair, it has yet to be seen how reliable the new NSX is. Honda makes me hopeful, but at the same time it is a brand new powertrain which makes me slightly nervous.
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post #8 of 13 (permalink) Old 12-03-2015, 10:36 AM
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To be fair, it has yet to be seen how reliable the new NSX is. Honda makes me hopeful, but at the same time it is a brand new powertrain which makes me slightly nervous.
That is true, but so far i'm just going with overall expectations, history and trend of the brand (which is quite positive), since it is all we have to go after at the moment.



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post #9 of 13 (permalink) Old 12-03-2015, 03:59 PM
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I suppose the thing that I am most nervous about is if there was a problem with the NSX, will the mechanics be capable of fixing it easily since the technology is so new?
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post #10 of 13 (permalink) Old 12-04-2015, 09:08 AM
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The dealership mechanics should be trained in every new model that comes into the store so they should be able to fix any issues you may have. Not sure about your private garage guy unless they've had a lot of experience with high end sports cars.



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